Privacy Policy
This Privacy Policy explains the types of information ReplicaMade.io may process when you browse the website, create an account, place an order, contact support or use other site features.
Information You Provide
Depending on how you use the website, information may include your name, email address, telephone number, delivery and billing address, account details, order information and messages sent through customer-service forms.
Payment-related information is handled according to the payment method selected at checkout. Do not send full payment-card numbers, card security codes, passwords or one-time verification codes through our contact or testimonial forms.
Information Generated by Your Use of the Site
The website and its service providers may process technical information such as IP address, browser information, device information, session identifiers, cookies, pages visited and actions needed to maintain a shopping cart, account session, security controls and normal website operation.
How Information Is Used
Information may be used to:
- process and fulfil orders;
- deliver parcels and provide tracking;
- operate customer accounts and order history;
- respond to questions, returns and support requests;
- detect fraud, abuse, automated attacks and security problems;
- maintain, troubleshoot and improve the website;
- meet applicable legal or record-keeping obligations.
Service Providers
Information may be shared with service providers when reasonably necessary to operate the store, such as payment services, delivery carriers, hosting or infrastructure providers, security services and technical support providers. These parties may process information according to their own terms and privacy obligations.
Cookies
Cookies and similar technologies may be used for essential website functions such as login sessions, cart contents, preferences, fraud prevention and site performance. Blocking essential cookies can prevent parts of the store from working correctly.
Data Retention
Information is retained for as long as reasonably needed for order fulfilment, customer support, fraud prevention, accounting, dispute handling, security and applicable record-keeping requirements. Retention periods can differ depending on the type of information and why it is held.
Your Choices and Requests
Depending on your location and the circumstances, you may have rights relating to access, correction or deletion of personal information. To make a privacy-related request, use the Contact Us form and clearly state that the request concerns privacy. We may need enough information to verify the request and locate the relevant records.
Security
No online service can promise absolute security. We use reasonable technical and operational measures appropriate to the site, and customers should also protect their passwords, email accounts and payment credentials.
Children
The store is not intended to collect personal information from children for the purpose of placing orders. Customers should be legally able to enter into the relevant purchase in their location.
Changes to This Policy
This policy may be updated when website practices, service providers or legal requirements change. The current version published on this page applies to use of the website at that time.
